Business information

Legal name of the organisation: Improv Comedy Copenhagen ApS

Registered address: Frederiksholms Kanal 2, 1220 Kbh K, Denmark.

VATno: DK37400742

Official e-mail adresse: icc@improvcomedy.eu

Official website: https://www.improvcomedy.eu

Price and payments

The organisation is using Stripe.com for all transactions made through purchased from Culmas.io, we refer to Stripe's terms and conditions related to processing payments.

2. Your order confirmation will be send to your email.

3. Upon purchase you accept the terms and conditions of the organisation.

4. Cancelling of your membership and related payments herein is made through contacting the organisation by email.

5. When purchasing services or goods from the organisation online, you are accepting that the organisation handles your payment under the current terms stated in the terms and conditions.

6. The organisation can charge a service fee in relation to your payment from the website. Any potential service fees will always be clearly stated anywhere a transaction can happen and will be stated clearly with all listed pricings. Furthermore the service fee will be stated on your order confirmation.

7. Payments for services are always made in advance.

8. All prices on shows and classes are listed inclusive VAT..

Recurring payments and payment plans

1. With Recurring payments and payment plans, you will at your first payment accept, that the organisation can charge future payments from your payment card. You can always change or cancel your payments by reaching out to the organisation.

2. The amount due for your payment will be automatically charged according to your payment plan and service ordered.

3. You can receive an SMS / email latest within 10 days of your due payment, stating the amount due.

4. With Recurring payments and payment plans from your payment card, your card information will not be stored with the organisation, but will be stored through Stripe.com and Culmas.io ApS

5. Before any expiration of your payment card, the organisation will send a warning reminding you to update your payment information.

6. When you have received your new payment card you will log-in to the organisations system and update your information in due time

7. In case your card will be blocked by your bank, you are responsible for registering a new payment card, this also happens within the system og the organisation

Disclaimer

1. Culmas.io Aps and the present organisation, sports club or organization are not responsible for breakdowns or failed access to the website, breakdowns in power supply or internet connection, vandalism of the system (both physical as well as computer viruses and hacking), misuse of personal data or other conditions and circumstances which is beyond our control.

2. Culmas Aps and this organization can under no circumstances be held liable for damages for the use of the website or Culmas.io Aps.

3. Reservations are made for typos and price errors, as well as incorrectly stated times and locations.

4. Culmas.io Aps and this organization do not guarantee that the website and the advertisements made available on it of any kind are error-free, accessible, correct, accurate, reliable, updated, secure, delivered on time or can be used for the stated purpose.

5. Although every effort is made to ensure that the information on the website is correct, we do not promise that it is accurate or complete. Culmas.io Aps and this organization may make changes to the material on this Website or to the services and prices described at any time and without notice. The material on the website may be out of date, and Culmas.io ApS and the present organization do not undertake to update the material.

6. Culmas.io ApS and this organization are thus not liable for direct losses, consequential damages, including operating losses, lost profits and indirect losses suffered by the customer, the customer's purchasers/clients/customers or third parties due to errors in an advertisement text or photo.

7. Any link to a third party's website is without responsibility for Culmas.io ApS and this organization.

8. Culmas.io ApS and this organization assume no responsibility for any damage to the user as a result of using Culmas.io ApS or our suppliers' services on the website.

9. If you wish to advertise a benefit or service, you must contact us.

10. You are responsible for the security of the password you have used to register on the website. Unless Culmas ApS or this organization negligently passes on your password to a third party, Culmas ApS and this organization are not responsible for unauthorized transactions entered into using your name and password.

The ICC Theatre does its best to ensure that all the information on its website is current and accurate. However, mistakes can occur. In case you come across any errors, please contact icc@improvcomedy.eu. Thank you.

PRIVACY POLICY

Introduction

1.1 We are committed to safeguarding the privacy of Improv Comedy Copenhagen website visitors and service users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of Improv Comedy Copenhagen website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.4 In this policy, “we”, “us” and “our” refer to Improv Comedy Copenhagen. [ For more information about us, see Section 13.]

2. Credit

2.1 This document was created using a template from SEQ Legal (https://seqlegal.com).

3. How we use your personal data

3.1 In this Section 3 we have set out:

(a) the general categories of personal data that we may process;

(b) the purposes for which we may process personal data; and

(c) the legal bases of the processing.

3.2 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

3.3 We may process your account data (“account data“). The account data may include your name and email address. The source of the account data is you or the person which registered you on your behalf. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

3.4 We may process your information included in your personal profile on our website (“profile data“). The profile data may include your name, address, telephone number, email address. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

3.5 We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you.

3.6 We may process information relating to our customer relationships, including customer contact information (“customer relationship data“). The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. [ The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is our legitimate interests, namely the proper management of our customer relationships.

3.7 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data“). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

3.8 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.9 We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

3.10 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3.11 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

3.12 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

4. Providing your personal data to others

4.1 We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy

4.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.3 We may disclose your personal data to our suppliers or subcontractors insofar as reasonably necessary for the task they need to conduct.

4.4 Financial transactions relating to our website and services are handled by our payment services providers, Stripe. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at www.stripe.com

4.5 We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.

4.6 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

5. International transfers of your personal data

5.1 In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

5.5 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

6. Retaining and deleting personal data

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 We will retain your personal data as follows:

(a) Your personal data will be retained until you unsubscribe from our services.

6.5 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7. Amendments

7.1 We may update this policy from time to time by publishing a new version on our website.

7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

8. Your rights

8.1 In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

8.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(c) the right to erasure;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

8.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can gain access to your personal data by sending us an email at icc@improvcomedy.eu marked “Personal data request”.

8.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

8.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

8.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

8.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

8.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

8.10 To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

8.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

8.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.13 You may exercise any of your rights in relation to your personal data by written notice to us at icc@improvcomedy.eu

9. About cookies

9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

10. Cookies that we use

10.1 We use cookies for the following purposes:

(a) Authentication – we use cookies to identify you when you visit our website and as you navigate our website.

(b) Status – we use cookies to help us to determine if you are logged into our website.

(c) Personalisation – we use cookies to store information about your preferences and to personalise the website for you.

(d) Security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.

(e) Advertising – we use cookies to help us to display advertisements that will be relevant to you.

(f) Analysis – we use cookies to help us to analyse the use and performance of our website and services.

(g) Cookie consent – we use cookies to store your preferences in relation to the use of cookies more.

11. Cookies used by our service providers

11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

11.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/

12. Managing cookies

12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/kb/PH21411 (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

12.2 Blocking all cookies will have a negative impact upon the usability of many websites.

12.3 If you block cookies, you will not be able to use all the features on our website.

13. Our details

13.1 This website is owned and operated by Improv Comedy Copenhagen Ap/S.

13.2 We are registered in Denmark under registration number 37400742, and our registered office is at Improv Comedy Copenhagen Theatre, Frederikholms kanal 2, 1220 Copenhagen K.

13.3 You can contact us:

(a) By telephone, on the contact number published on our website from 08:00 to 17:00; or

(b) By email: icc@improvcomedy.eu

14. Data protection officer

14.1 Our data protection officer’s contact details are icc@improvcomedy.eu mark the email “for data protection officer”.

GDPR

You hereby agree that Improv Comedy Copenhagen (ICC) and all companies affiliated with ICC are allowed to send you relevant information about the ICC Theatre, Training Centre and other activities created under the ICC umbrella of Improv Comedy Copenhagen ApS.

SHOWS

All seats on a 'first come, first served basis', except for certain premium shows. We do not offer preferred/reserved seating. Large groups should arrive early to ensure the entire party can be seated together.
ICC Theatre does not offer group discounts on show tickets.
If the ticket holder arrives at the theatre later than 10 minutes before the stated start of the show, we reserve the right to re-sell the seat to another person.
Every effort will be made to admit latecomers at a suitable point in the show, but admission cannot always be guaranteed.
Using the theatre's wardrobe storage is at your own risk. ICC is not responsible for any loss or damage of guests' personal belongings.
Mobile phones and other electronic devices are distracting to performers and audience members. Please ensure they are switched off.
No food or drink purchased off the premises may not be brought into the theatre.
No pets allowed.
No video or audio recording is permitted without explicit permission from the theatre management.
Still photography is allowed but without flash.
Only in case of a cancelled show will a ticket refund be possible.
Changes in the show line-up/content do not constitute a cancellation. Although it is rare, line-ups are subject to change.
By purchasing a ticket you consent to film, photography and sound recordings on behalf of the theatre in which you be may included as a member of the audience. This also precludes that you consent to its use in commercial distribution without payment or copyright.
Due to the nature of the improvised shows, content cannot be guaranteed as suitable for minors. However, all content will be dealt within a creative, intelligent manner and never in the spirit of hurtfulness or mockery.

COURSES (8 weeks Level 1A to Level 5)

The student agrees to pay the full tuition price for the specific course/workshop or the discounted price where a voucher code has been issued by a member of the ICC Training Centre staff. Placement is not secure until payment is received.
Students agree that they will be held financially responsible for the total amount payable for the course/workshop tuition should they decide to stop attending the course/workshop at any time. The ICC Training Centre offers a 'satisfaction or money-back guarantee' only under the condition that a) the student has completed the duration of the course, and b) they produce a legitimate and verifiable reason as to why they were dissatisfied.
Switching to another similar course is only possible up to 14 days prior to the start date of the original course and depending on availability.
Only in case of a cancelled course will a course refund be possible.
In order to ensure consistency of ability and educational level throughout the curriculum, students are allowed to miss a maximum of 2 classes per 8-week course. If more than 2 classes are missed or cannot be supplemented by attendance in another class (where available), the student will have to re-take the entire course to be able to proceed to the following level.
If a student wants to transfer/sell their course spot to another individual, this has to be carried out in writing through the ICC Course Administrator at: classes@improvcomedy.dk. A charge of 120DKK will be levied for administration costs.
Students agree to adhere to the expected behaviour outlined in our Code of Conduct document - see below [link].
Students must be on time – preferably 10 minutes early - for class.
In the unlikely event that there is a low number of signups for a given course, ICC reserves the right to reschedule the course for a later start date in order to ensure there are enough participants for all participants to get the greatest benefit.
Participation in a course means that you consent to film, photography and sound recording which may include you, as well as its use in commercial distribution without payment or copyright.
No consumption of drugs, alcohol, or use of tobacco products (including e-cigarettes) is permitted during class.
If a student is suspected of being under the influence of alcohol or drugs, they will be asked to leave the class for that week (out of respect for the other students).
Wanton destruction of physical class space, which includes but is not limited to the walls, chairs, lights, doors, and other ICC Theatre property will be referred to the relevant authorities.
No inappropriate verbal, physical or sexual conduct with other students or the class instructor.
Do not bring uninvited guests to classes.
Only students registered to the specific class or students who have pre-arranged attendance in the class through the ICC Course Administrator will be permitted in the class.
All students are asked to help foster a creative and supportive learning environment without distractions.
ICC is not reliable for any damages to material and/or personal injury that might happen during the course. Students are expected to act in a responsible manner in order to mitigate the likelihood of such injuries/damages.
Since improv thrives from support, students are asked to support their fellow classmates while in workshops by abstaining from eating, writing or reading text messages, using cellular phones, or talking while fellow classmates or teachers are the focus.
Inappropriate conduct will not be tolerated and will result in suspension and removal from class without refund.
In the event of any dangerous, criminal, or violent behaviour at the ICC Theatre or related facilities this will result in termination of the student’s course attendance with no refund of course fees. Termination is final and the student will not be permitted to take any further classes arranged through the ICC Training Centre.

SPECIAL WORKSHOPS

The student agrees to pay full tuition fee for the workshop. Placement is not secure until payment is received.
Students agree that they will be held financially responsible for the total amount of the workshop tuition fee should they decide to cancel their participation in the workshop within 20 days before the workshop commences.
If the student cancels the workshop, the fee will be refunded as follows:

30 days or more before the workshop begins, ICC will refund 80% of your purchase.

Less than 30 days before the workshop begins, ICC will refund 50% of your purchase.

Less than 20 days before the workshop, there is no refund for any reason.

All cancellation requests MUST be in writing, and emailed to: classes@improvcomedy.dk
If a student wants to transfer/sell their course spot to another person, this has to be carried out in writing through the ICC Course Administrator at: classes@improvcomedy.dk. The student will be charged an admin fee of 120DKK.
Students agree to adhere to the expected behaviour outlined in our Code of Conduct (see below) [link].
Students must be on time for class - preferably 10 minutes early.
In the unlikely event that a specific teacher is prevented from attending their allotted special workshop, to avoid cancellation and disappointment, ICC can provide a substitute teacher of as similar level as possible in order to still run the workshop as planned.
By participating in a workshop you consent to film, photography and sound recording on behalf of the ICC Training Centre, which may include you. You also consent to its use in commercial distribution without payment or copyright.
Consumption of drugs, alcohol, or use of tobacco products (including e-cigarettes) during workshops is NOT permitted.
If a student is suspected of being under the influence of alcohol or drugs, they will be asked to leave the class for that workshop (out of respect for the other students).
Wanton destruction of physical workshop space, which includes but is not limited to the walls, chairs, lights, doors, photographs and other ICC Theatre property will be referred to the relevant authorities.
No inappropriate verbal, physical or sexual conduct with others students or the workshop instructor. Inappropriate conduct will not be tolerated and will result in suspension and removal from class without refund.
Uninvited guests are not permitted in the workshop space during class.
All students are asked to help foster a creative and supportive learning environment without distractions (such as mobile phones).
Since improv thrives on support, students are asked to be attentive to their fellow classmates while in workshops by abstaining from eating, writing or reading text messages, using mobile phones, or talking while fellow classmates or teachers are the focus.
ICC is not liable for any injuries or damage to material and/or persons that might occur during the workshops. Students are expected to act in a responsible manner in order to mitigate the likelihood of such injuries/damages.
In the event of any dangerous, criminal, or violent behaviour at the ICC Theatre or related facilities this will result in termination of all relations with the individual/s involved and no refund of fees paid. Termination is final and the student/s will not be permitted to take any further classes arranged through the ICC Training Centre.

TALENT POOL

The talent pool subscription is renewed automatically on a monthly basis.
If you wish to cancel your Talent Pool subscription, please contact the Artistic Director.

CODE OF CONDUCT

Improv Comedy Copenhagen (ICC) aims to make improv open and accessible to everyone.

ICC aims to provide a fun, friendly, encouraging, trusting, safe and supportive environment where people can enjoy learning, performing and watching improv.

We believe that everyone can enjoy learning, performing and watching improv.

We aim to provide the best training, resources, shows and community that we can to support all improvisers and audiences.

We aim to provide a supportive and welcoming environment to people of all ages, genders, ethnic backgrounds, physical abilities, cultural views, sexual orientations, religions and nationalities, and are currently working to encourage greater diversity and accessibility in the improv scene.

IF YOU ARE CONCERNED ABOUT ANYTHING

ICC does not tolerate harassment of any kind. If you have a concern or complaint, or are worried about the behaviour of a fellow improviser, teacher, director or audience member, please talk to your teacher, the Head of the Training Centre or Artistic Director.

ICC has a variety of people you can choose to talk to unless you would prefer an impartial independent party.

Your concerns WILL be listened to, and follow-up actions agreed with you and carried out.

All concerns will be addressed in the strictest confidence between you and your chosen representative only, and will not be communicated to anyone else in ICC without your permission.

Talking to us helps us to continue to provide a safe and supportive space, and speaking up will never result in your status/role on the course, or in the theatre, being affected.

WE ALSO ASK OUR STUDENTS AND TEACHERS TO FOLLOW THE GUIDELINES BELOW

Improvise from a place of fun, love, kindness and respect for your fellow improvisers and audience.

Support each other - in and out of class - on and off stage.

Work together as a team.

Listen intently to your scene partner.

Collaborate with your scene partner, unless it is unsafe or demeaning to do so.

Collaborate, rather than compete, with your fellow improvisers.

Respect physical boundaries and don’t do anything physically dangerous to yourself or your scene partner.

Respect sexual boundaries, on and off stage.

Safety, trust and support are always more important than the temporary existence of an improv scene. So, if in doubt, stop the scene. You won’t be made to feel bad for doing so.

Risky subject matter in scenes is to be treated with full emotional intelligence, and your teacher is there to help you with this. As much as possible, avoid divisive topics in scenes.

Help us to create an environment free from sexism, racism, homophobia, transphobia, ageism or harassment of any kind, on and off stage.

We ask our students, teachers and performers to respect this at all times.

THIS DOCUMENT IS OPEN TO FEEDBACK:

Our Code of Conduct & Diversity Policies come from consultation with various improvisers, performers, students and professionals.

We also received advice and information from other theatre companies and organisations.

We’d appreciate your thoughts. If there is anything you would like to add or change please email us at: icc@improvcomedy.eu